INST450
Introduction to CRM in Salesforce
Students learn how to configure Salesforce so that they are able to collect, analyze and retrieve all of the vital information associated with their customer base. Moreover, students use Force.com fundamentals to understand Salesforce online application development and the deployment of next-generation cloud apps. The course offers practical hands-on learning that ensures students' job success as well as the theoretical knowledge needed to pass both Salesforce certification exams (ADM201 & Platform App Builder).
Spring 2024
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